remote
Technical Success Analyst - Marqeta
Software Engineer
Seeking a Technical Success Analyst to act as a trusted technical and payments advisor for Marqeta's customers. This role is crucial for revenue growth within the Go-To Market organization, focusing on customer success through technical expertise.
About the role
Key Responsibilities
- Serve as a primary technical and payments advisor to Marqeta's customer base.
- Collaborate cross-functionally to win new business and increase value with existing customers.
- Strengthen customer relationships by providing exceptional technical guidance and support.
- Act as a liaison between customers and internal teams to resolve technical challenges.
- Contribute to the overall success and revenue growth of the Go-To Market organization.
Requirements
- Proven experience in a technical advisory or customer success role.
- Strong understanding of APIs and payment technologies.
- Excellent communication and interpersonal skills for customer interaction.
- Ability to collaborate effectively with internal engineering and sales teams.
- Experience in a SaaS or technology-driven environment is beneficial.
Skills
software developmentsystem designproblem solving