Software Engineer
We're looking for a Software Engineer focused on designing and building scalable technical solutions. This mid level role requires 5+ years of relevant experience.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Job Summary
The Technical Standards Consultants (TSC) possess an in-depth understanding of audit requirements, underlying regulations, industry practices, the auditing process and statistical analysis. The TSC must become proficient in Steritech protocols and procedures as well as specific customer brand requirements to provide a high level of service and technical support to the Steritech team as well as clients.
Key Performance Indicators
Client Satisfaction, technical efficiency, Client program improvement, Client program quality
Principal Duties and Responsibilities
Form Development and Management
Create and maintain written policies for custom client assessment forms and Steritech Benchmark service offerings
Use proprietary OnBrand360 software to develop, deploy, update and maintain assessment forms for field Specialists
Technical Program Implementation and Management
Gather, implement and manage client technical requirements for new program implementations; provide consulting services and recommendations as needed to gain alignment on requirements and standards.
Collaborate and communicate effectively with cross-functional account teams to provide optimal internal and client-facing program support and management
Complete shadow audits in the field to maintain technical proficiency in the accounts supported, identify/propose recommendations to improve the program, and ensure training processes remain adequate.
Serve as internal and client-facing technical subject matter experts on Steritech program standards, custom client program standards and Food Code/industry standards.
Provide in-assessment technical support and coaching to Specialists to ensure accuracy of results based on the observations made.
Review, investigate and manage client appeals/inquiries to determine accuracy of results
Document client-facing responses to appeals/inquiries to provide details on the outcome; provide coaching and training to Specialists as needed.
Use appeals/inquiries to identify trends affecting Specialist quality and/or clarity or effectiveness of client standards
Review completed audit reports for accuracy and make revisions when necessary; providing Specialist coaching/training as needed based on fin
Posted July 13, 2026