remote
Technical Specialist ServiceNow - fil
Software Engineer
Seeking a Technical Specialist with expertise in ServiceNow to manage and optimize ITSM processes. This role involves scripting, development, and ensuring efficient cloud-based solutions.
About the role
Key Responsibilities
- Develop, configure, and maintain the ServiceNow platform to meet business needs.
- Implement and manage IT Service Management (ITSM) processes within ServiceNow.
- Write and debug JavaScript for custom functionalities and integrations.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Participate in Agile development cycles for continuous improvement.
Requirements
- Proven experience as a ServiceNow Technical Specialist or similar role.
- Strong understanding of ITSM frameworks and best practices.
- Proficiency in JavaScript and ServiceNow scripting.
- Experience with cloud computing environments.
- Familiarity with Agile methodologies.
Skills
servicenowitsmjavascriptscriptingcloud computingagile