We are looking for a highly motivated, technically strong Technical Specialist to join our internal applications and platform engineering team. This individual will contribute to the design, development, and support of business-critical systems used by global stakeholders. The role spans CRM enhancement, mobile app development, and AI feature integration- requiring a mix of full-stack engineering, and cross-functional collaboration.
You’ll partner with our platform and Sales Tech teams to build scalable, secure, and maintainable tools that improve sales productivity and simplify business workflows.
Key Responsibilities
- Application Development & Support
- Develop, optimize, and maintain internal web applications, including dashboards and internal CRM tooling.
- Contribute to backend logic and automation workflows.
- Design and maintain system integrations via RESTful APIs and ETL Workflows and automate data synchronization across platforms.
- Work closely with the platform team to ensure scalable architecture, robust monitoring, and secure deployments.
- Mobile App Development
- Build and extend mobile app(s) to extend internal tool functionality to field users.
- Lead packaging, testing, and deployment of mobile apps to public or enterprise app stores.
- AI & Workflow Automation
- Partner with internal stakeholders to prototype and implement AI-powered features, including natural language processing , retrieval-augmented generation (RAG) , and smart suggestions within internal systems.
- Integrate vendor-led pilots and beta tools into internal workflows where applicable.
- Collaboration & Operations
- Collaborate cross-functionally with analysts, sales ops, and engineering peers to translate business needs into well-scoped technical solutions.
- Respond to user support requests, conduct root cause analyses, and implement long-term fixes.
- Contribute to internal documentation, system diagrams, and knowledge transfer across the team.
Required Qualifications
- Bachelor’s degree (Master’s) or foreign equivalent in Computer Science or a related field (STEM).
- Strong problem-solving skills, ability to debug complex issues across stack layers.
Nice to Haves
- Proficiency in TypeScript and Python .
- Solid understanding of REST APIs , JSON, authentication protocols (OAuth2, API keys, etc.).
- Familiarity with mobile app development frameworks (e.g., React Native , Capacitor , or native Android/iOS).
- Understanding of AI/ML concepts, especially NLP or information retrieval techniques.
- Exposure to data governance, security, and enterprise architecture best practices.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or