remote
Technical Solutions Engineer - OXOS Medical
Software Engineer
Seeking a Technical Solutions Engineer to support innovative radiographic imaging devices. This role involves ensuring seamless integration and providing expert technical assistance to healthcare providers, leveraging cloud technologies and API integrations.
About the role
Key Responsibilities
- Provide expert technical support and troubleshooting for OXOS Medical's radiographic imaging devices.
- Facilitate seamless integration of devices with existing healthcare IT systems through API interactions.
- Collaborate with cross-functional teams to resolve complex technical challenges and improve product performance.
- Develop and maintain technical documentation, including user guides and troubleshooting manuals.
- Educate customers and internal teams on the technical aspects and best practices for device utilization.
- Analyze technical data to identify trends and recommend product enhancements.
Requirements
- Proven experience in a technical support or solutions engineering role.
- Strong understanding of cloud computing principles and API integrations.
- Excellent problem-solving and analytical skills.
- Ability to communicate complex technical information clearly to diverse audiences.
- Experience in the healthcare technology sector is a plus.
Skills
cloud computingapi integrationtechnical supportproblem solvingcustomer servicedata analysis