Technical Solutions Engineer - brdge

Location: Remote (UK)

Hours: Full time (35 hrs/wk, flexible working)

Working Hours: Occasional late shifts (e.g. 11am – 7pm) to support US merchant onboarding

About BR-DGE

BR-DGE is an award-winning FinTech founded in Edinburgh, powered by a high-performing, remote-first team across the UK and beyond. Our platform gives e-commerce and technology businesses the freedom and flexibility to redefine how they handle payments.

Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences. From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay.

The journey so far has been incredible, but we’re just getting started. We are looking for exceptional talent to join us as we level up our engineering maturity.

About this role

We are looking for an adaptable and proactive Technical Solutions Engineer to join our fast-growing team. Our platfor m operates in a niche, high-value space specialising in online, merchant-initiated payments.

This is a dynamic, hybrid role positioned right at the intersection of our commercial pipeline and live client operations. It is not an all-out, targeted pre-sales position, nor is it a pure backend support ticket role. Instead, you will act as the bridge between our business, our prospects, and our existing clients , supporting conversations with prospects, handling solution scoping, and ensuring long-term technical satisfaction.

What we’re looking for

This role is for a natural problem solver. We value adaptability and communication above rigid job titles. We know brilliant technical minds come from all areas of tech; whether your background is as a Technical Business Analyst, Product Owner, Technical Account Manager, Solutions Engineer , or Technical Support Engineer , we want to hear from you.

What you’ll be doing

• Partner with commercial teams during the later stages of the sales cycle to support conversations with prospects, map technical requirements, and provide validation.
• Design, scope, and support the implement ation of technical solutions for payment gateway integrations, transaction processing, fraud prevention, and other payment-related services.
• Act as the primary technical point of contact for enterprise clients during the onboarding process and post-deployment, delivering exceptional technical account management.
• Support the integration of payment solutions with client ’s existing architecture, including e-commerce platforms, mobile applications, and operational or financial reporting systems.
• Provide rapid troubleshooting support and coordinate technical testing across different environments to resolve integration and transaction issues with minimal client disruption.