remote
Technical Solution Manager - Counterpart Health
Software Engineer
Seeking a Technical Solution Manager to own the technical onboarding of new customers, focusing on data integrations, EHR connectivity, and platform configuration for a healthcare technology tool.
About the role
Key Responsibilities
- Own the technical onboarding experience for new customers.
- Manage data integrations and ensure seamless EHR connectivity.
- Configure and customize the platform to meet customer needs.
- Collaborate with product and engineering teams to resolve technical challenges.
- Serve as a technical liaison between customers and internal teams.
- Drive successful adoption and utilization of the healthcare technology solution.
Requirements
- Proven experience in technical solution management or a similar role.
- Strong understanding of data integration methodologies and API integrations.
- Experience with Electronic Health Record (EHR) systems and healthcare IT standards.
- Excellent problem-solving and communication skills.
- Ability to manage multiple projects and customer engagements simultaneously.
Skills
solution architecturedata integrationtechnical implementationcustomer successapi