Technical Services Project Manager

Role Overview

GovWorx is seeking a Tech Services Project Manager to lead the technical services components of CommsCoach customer deployments. This role sits at the intersection of technical execution, project coordination, and customer-facing problem solving.

What You Will Do

Own and manage all technical services workstreams within customer implementations, coordinating closely with Onboarding Project Managers, internal engineering, customer IT teams, and third-party vendors.

Why It Might Be a Fit

The ideal candidate understands public safety technology environments, can confidently manage technically complex projects, and is comfortable stepping in hands-on when needed.

Requirements

• U.S. citizen or authorized to work in the United States
• Ability to pass FBI CJIS fingerprinting and national and state-level background checks
• 3+ years of experience in technical project management, technical services, systems engineering, or similar roles
• Experience working in or supporting public safety, 9-1-1, or mission-critical environments
• Strong understanding of telephony, VoIP, SIP/RTP, audio streaming, and networked systems
• Comfortable working across Windows and/or Linux environments and basic networking concepts
• Proven ability to manage multiple technical projects simultaneously
• Strong communication skills with the ability to translate technical concepts for non-technical audiences
• Willingness to travel and participate in a 24×7 on-call rotation

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Equity
• Professional development opportunities

Originally posted on Himalayas