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Technical Services Engineer - Government Property Agency
Software Engineer
Senior Technical Services Engineer responsible for delivering and maintaining workplace IT infrastructure, supporting both Windows and Linux environments, automating tasks with PowerShell, and managing cloud services within a government property setting.
About the role
Key Responsibilities
- Design, implement, and maintain IT services for workplace environments, ensuring high availability and performance.
- Provide second‑line support for Windows Server and Linux systems, troubleshooting incidents and performing root‑cause analysis.
- Develop and maintain automation scripts using PowerShell to streamline routine operational tasks.
- Manage cloud resources (primarily AWS) and integrate them with on‑premise infrastructure.
- Collaborate with cross‑functional teams to ensure compliance with government standards and service level agreements.
Requirements
- Proven experience in IT Service Management frameworks (e.g., ITIL) within a large‑scale environment.
- Strong knowledge of Windows Server and Linux administration.
- Advanced scripting skills in PowerShell; experience with automation and configuration management tools.
- Hands‑on experience with cloud platforms, preferably AWS, including deployment and monitoring.
- Excellent problem‑solving abilities and communication skills for stakeholder interaction.
Skills
windows serverlinux