remote
Technical Services Delivery Lead, YouTube Global Vendor Operations - Google
Systems Engineer
Lead technical service delivery for YouTube's global vendor operations. This role requires expertise in problem-solving, decision-making, and influencing stakeholders to drive outcomes.
About the role
Key Responsibilities
- Oversee and optimize technical service delivery for YouTube's global vendor operations.
- Drive decision-making processes and solve complex, ambiguous problems within the operational framework.
- Influence and manage relationships with internal and external stakeholders to ensure successful outcomes.
- Develop and implement strategies to enhance vendor performance and service quality.
- Monitor key performance indicators and provide regular reports on operational efficiency.
- Collaborate with cross-functional teams to address technical challenges and implement improvements.
Requirements
- Proven experience in owning outcomes and decision-making in a technical operations environment.
- Demonstrated ability to solve ambiguous problems and drive solutions.
- Strong influencing skills with experience managing diverse stakeholders.
- Deep expertise in the relevant technical domain and operational processes.
- Experience in vendor operations or a related field is highly desirable.
Skills
technical servicesvendor managementoperations managementstakeholder managementproblem solvingproject management