onsite
Technical Service Specialist - E-Mobility & Charging Infrastructure - The Mobility House GmbH
Software Engineer
Seeking a Technical Service Specialist focused on E-Mobility and charging infrastructure. This role involves providing expert technical support and troubleshooting for electric vehicle charging solutions.
About the role
Key Responsibilities
- Provide expert technical support for e-mobility solutions and charging infrastructure.
- Troubleshoot and resolve technical issues related to charging stations and related systems.
- Assist customers and partners with technical inquiries and guidance.
- Collaborate with engineering and product teams to improve service offerings.
- Document technical issues and resolutions for knowledge base development.
- Ensure high levels of customer satisfaction through effective technical service.
Requirements
- Proven experience in technical support, preferably within the e-mobility or energy sector.
- Strong understanding of charging infrastructure for electric vehicles.
- Excellent troubleshooting and problem-solving skills.
- Ability to communicate technical information clearly to diverse audiences.
- Familiarity with electrical systems and relevant safety standards.
Skills
electrical engineering