Technical Service Specialist-Coatings Solutions - axalta

Technical Service Specialist – Coatings Solutions

Location: Multiple Locations Across India

Help Customers Transform Performance Through Technical Excellence

Are you passionate about coatings technology, customer success, troubleshooting complex technical challenges, and driving continuous improvement?

At Axalta, our Technical Service professionals play a critical role in helping customers maximize quality, productivity, and performance. Working at the intersection of technology, innovation, and customer engagement, Technical Service Specialists provide expert support across a wide range of industries, including Automotive OEM, Commercial Vehicles, Industrial Manufacturing, Agricultural Equipment, Construction Equipment, Rail, and Automotive Refinish.

This evergreen opportunity is designed to build our pipeline of technical talent for current and future openings across our Mobility, Industrial, and Refinish businesses throughout India.

What You'll Do

As a Technical Service Specialist, you will serve as a trusted technical advisor to customers, helping them optimize coating processes, resolve technical challenges, and successfully implement new products and technologies.

Technical Support & Customer Success

• Provide expert technical support for coatings products and application processes.
• Partner closely with customers to improve product performance, quality, and operational efficiency.
• Investigate and resolve product, process, color, and application-related issues.
• Act as a trusted technical resource for key customer accounts.

Product Implementation & Commercialization

• Support the launch and implementation of new products and technologies at customer facilities.
• Conduct product trials and validation activities in collaboration with Technology and Commercial teams.
• Drive product approvals and specification wins with OEM and industrial customers.
• Support successful commercialization of innovative coating solutions.

Process Improvement & Standardization

• Analyze customer coating processes and identify opportunities for optimization.
• Develop and implement standard operating procedures and best practices.
• Drive process consistency, quality improvements, and productivity enhancements.
• Support continuous improvement initiatives across customer operations.

Training & Technical Development

• Deliver technical training programs for customers, distributors, bodyshops, OEMs, and production teams.
• Conduct audits and process reviews to ensure compliance with recommended application standards.
• Share technical expertise and best practices to improve customer capabilities.