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Technical Service Specialist - Ana Corp
Software Engineer
Technical Service Specialist focused on providing solutions and support for power generators, air compressors, and hybrid energy systems. Requires strong customer service and problem-solving skills.
About the role
Key Responsibilities
- Provide technical support and solutions to customers regarding AIRMAN Power Generators, AIRMAN Air Compressors, MAC3 Pneumatic Air tools, and ANA’s exclusive Energy Boss ™ - Hybrid Energy System.
- Understand customer needs and take ownership to resolve issues effectively.
- Manage and maintain a large parts inventory to ensure timely order fulfillment.
- Assist in keeping customer fleets in top condition through world-class support.
- Act as a resource for customers seeking assistance and information.
Requirements
- Proven experience in a technical service or support role.
- Strong customer service and communication skills.
- Ability to diagnose and solve technical problems.
- Experience with inventory management is a plus.
- Familiarity with power generators, air compressors, or hybrid energy systems is beneficial.
Skills
technical supportcustomer serviceproblem solvingequipment maintenance