Technical Service Engineer, Medical Polymers - Lubrizol

Shape the Future with Us.

At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion.

As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

Job Type: Full-Time / On-Site

Location: Brecksville, OH (with a planned move to Wickliffe, OH)

How You’ll Make an Impact

The Technical Service Engineer applies core polymer science and engineering principles to help our customers successfully use our thermoplastic polyurethanes (TPUs) in their medical devices. In this role, you will develop deep expertise in our TPU product portfolio including how they are manufactured, their unique properties and performance characteristics, how they are processed, tested, and regulated, and how they enable safe and effective medical device designs.

You will work both with our manufacturing plants and our customers. The position requires the capacity to learn and adopt advanced digital tools, such as AI‑enabled analytics, structured data‑capture platforms, and enterprise collaboration systems, to enhance process reliability and operational performance.

Operations Support:

• Define technical evaluation strategies for changes to existing products and processes at our manufacturing locations.
• Coordinate test sample creation and test entry.
• Review data and determine acceptability of results and potential impact on resulting product properties and performance and advise product management and commercial team regarding technical approval of changes to products.
• Work with procurement to define technical requirements when new raw materials/suppliers are under consideration.
• Work with product management and sales to structure change communication with customers for existing products.
• Create customer-facing data documents and addresses customers’ technical questions regarding notified product changes.

Applications Support:

• Develop and utilize your broad understanding of thermoplastic polyurethanes, their processing methods, and their applications in medical devices to protect current business and establish new business.
• Provide support for sales activities such as data/sample requests, customer trials, and technical meetings.
• Communicate effectively with customers with a focus on understanding key customer needs and technical challenges.
• Troubleshoot and solve complex problems using a variety of resources including published literature, internal technical data, and internal experts.
• Willingness to travel up to 25% domestically to visit customers and manufacturing sites.