onsite
Technical Service Engineer - elliottgroup
Software Engineer
Seeking a Technical Service Engineer to provide on-site support, troubleshooting, and maintenance for complex rotating equipment. Requires strong mechanical and electrical knowledge, excellent problem-solving skills, and customer interaction abilities.
About the role
Key Responsibilities
- Provide expert on-site technical support and troubleshooting for rotating equipment.
- Perform routine maintenance, inspections, and repairs to ensure optimal equipment performance.
- Diagnose and resolve mechanical and electrical issues efficiently.
- Communicate effectively with customers to understand their needs and provide solutions.
- Generate detailed service reports and maintain accurate technical documentation.
- Collaborate with engineering teams to address complex technical challenges.
Requirements
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Proven experience in field service or technical support for industrial equipment.
- Strong understanding of mechanical systems and electrical principles.
- Excellent troubleshooting and problem-solving abilities.
- Ability to work independently and manage time effectively in a customer-facing environment.
Skills
mechanical engineeringelectrical engineeringcustomer support