onsite
Technical Service Engineer - Decorative - jotun
Software Engineer
Seeking a Technical Service Engineer for decorative products in Kocaeli. This role involves providing expert technical support and ensuring product quality for customers.
About the role
Key Responsibilities
- Provide expert technical support and guidance on decorative products to customers.
- Investigate and resolve technical issues and customer complaints effectively.
- Conduct product quality assessments and implement corrective actions.
- Collaborate with R&D and production teams to improve product performance.
- Maintain detailed records of technical inquiries and resolutions.
- Offer training and demonstrations on product application and best practices.
Requirements
- Proven experience in a technical service or support role, preferably in the decorative products industry.
- Strong understanding of product specifications and application techniques.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal abilities.
- Ability to work independently and as part of a team.
Skills
technical supportcustomer serviceproduct knowledgeproblem solvingtroubleshootingquality control