onsite
Technical Relationship Manager - City of Philadelphia
Software Engineer
Seeking a Technical Relationship Manager to bridge the gap between technical teams and stakeholders. This role focuses on understanding needs, managing expectations, and ensuring successful IT solution delivery within the City of Philadelphia.
About the role
Key Responsibilities
- Serve as the primary technical liaison between IT and various city departments.
- Understand and translate business needs into technical requirements.
- Manage relationships with stakeholders, ensuring clear communication and alignment.
- Oversee the implementation and adoption of IT solutions.
- Provide technical guidance and support to non-technical users.
- Facilitate problem-solving and address technical challenges effectively.
Requirements
- Proven experience in technical relationship management or a similar client-facing role.
- Strong understanding of IT systems and solutions.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to manage multiple projects and priorities simultaneously.
- Experience in stakeholder engagement and expectation management.
Skills
relationship managementtechnical supportstakeholder engagementproject management