remote
Technical Quality Manager TQM / Success Plan Manager SPM - SAP
Engineering Manager
Lead quality and success initiatives for SAP solutions, driving process excellence, data-driven decision making, and cross-functional collaboration using Six Sigma, Agile, and SAP tools.
About the role
Key Responsibilities
- Design, implement, and continuously improve quality assurance processes for SAP product releases.
- Lead root cause analysis and corrective action plans using Six Sigma methodologies.
- Collaborate with product, engineering, and support teams to ensure customer success and high satisfaction.
- Develop and maintain dashboards and metrics to track quality KPIs and drive data‑driven decisions.
- Facilitate Agile ceremonies, ensuring quality objectives are integrated into sprint planning and retrospectives.
Requirements
- 5+ years of experience in quality management or success planning within a technology or SaaS environment.
- Strong knowledge of SAP products and ecosystem.
- Proficiency in Six Sigma (Green Belt or higher) and Agile frameworks.
- Excellent analytical, problem‑solving, and communication skills.
- Ability to work cross‑functionally and influence stakeholders at all levels.
Skills
process improvementsix sigmasapdata analysis