Technical Quality Assurance - Advisor I - Fiserv

Location: Alpharetta, Georgia, United States of America

Job ID: R-10398828

Category: Technology

Onsite

Posting Start Date: Posting Start Date: 30-July-2026

Posting End Date: Posting End Date: 04-August-2026

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

As a Technical Quality Assurance - Sr. Professional II, you will validate Salesforce-based applications and enterprise integrations through functional testing and test automation. You will work closely with business analysts, developers, product owners, and cross-functional stakeholders to improve release quality, strengthen traceability, and support reliable delivery in Agile environments. Your work helps ensure solutions are tested thoroughly, defects are identified early, and business requirements are met with consistency.

What you'll do:

• Analyze business requirements, user stories, and acceptance criteria to define test scope, test strategy, and quality risks for Salesforce and integrated enterprise applications.
• Create and maintain test plans, test scenarios, test cases, and traceability artifacts that support functional, system, integration, end-to-end, regression, and user acceptance testing.
• Execute testing for Salesforce Sales Cloud, Service Cloud, Lightning components, Flows, Apex triggers, workflows, custom objects, APIs, and enterprise integrations.
• Design, develop, and maintain automated test frameworks and reusable regression suites using Tricentis Tosca for user interface, application programming interface, and integration test coverage.
• Manage defects, execution cycles, quality metrics, and reporting in qTest and JIRA, while partnering with Agile teams during sprint planning, daily standups, backlog grooming, and retrospectives.
• Validate test data and system behavior using SQL queries, support release sign-off, and perform production validation and post-deployment testing.
• Mentor less experienced quality assurance team members by promoting test standards, automation best practices, and measurable quality outcomes
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in quality assurance across functional, system, integration, end-to-end, regression, and user acceptance testing in Agile software delivery environments.