Technical Publications Manager - meridianlink

Key Responsibilities

• Lead the technical documentation strategy and team for a lending platform.
• Collaborate with product, engineering, and support to create clear and comprehensive customer guides.
• Implement and manage authoring tools, infrastructure, content structure, standards, and processes.
• Develop team capabilities and mentor writers, fostering ownership and growth.
• Contribute hands-on to complex documentation while enabling team development.
• Drive strategic thinking and collaborative leadership within the documentation function.

Requirements

• Proven experience in technical writing and documentation strategy.
• Strong leadership and team management skills.
• Proficiency with authoring tools and content management systems.
• Excellent written and verbal communication skills.
• Ability to define and improve documentation processes and standards.