Technical Project Manager - WRS Health

Company Overview

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

Job Purpose and Role

The Technical Product Owner (TPO) acts as the bridge between business objectives and technical execution, ensuring that products are developed in alignment with strategic goals and technical standards. As the primary advocate for the customer, the TPO works closely with UI/UX architects, developers, and stakeholders to deliver high-quality, value-driven product releases. This role is responsible for guiding the product lifecycle from concept to launch and beyond, ensuring that user needs are met while maintaining technical integrity. As a key leader, the TPO is ultimately accountable for the product’s success and continuous alignment with both business and user expectations. Prior experience in healthcare or healthcare-focused software is considered an advantage.

Key Responsibilities

Product Ownership & Agile Leadership

• Act as the primary contact for major system issues and product-related inquiries.
• Gather and document requirements from clients and internal stakeholders.
• Manage and prioritize the product backlog, ensuring readiness for development.
• Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings.
• Collaborat closely with developers and QA to ensure product quality, accurate implementation, and smooth releases.
• Communicate the value of new features to internal teams and clients.
• Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations.
• Maintain internal tools such as developer PTO and assignment trackers.
• Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA).
• Ensure ongoing compliance with healthcare regulations and industry standards.

Manual Testing Team Oversight

• Managed structure and productivity of the manual testing team.
• Aligned testing timelines with product delivery schedules.
• Provided regular performance feedback.

Clinical Services (MIPS) Oversight

• Directed MIPS Services in line with financial and strategic objectives.
• Ensured regulatory compliance and managed escalations.
• Coordinated with Reg-ent and leadership, delivered financial reporting, and trained new staff on MIPS-related tasks.

Qualifications

• Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies.
• Experience in the