onsite
Technical Project Manager - ServiceNow ITSM - Avaron AB
Software Engineer
Seeking a Technical Project Manager to lead ServiceNow ITSM initiatives. This role focuses on translating strategic needs into practical solutions, from analysis to implementation, ensuring effective workflows and stable delivery.
About the role
Key Responsibilities
- Lead prioritized initiatives from early analysis through technical implementation and operational rollout.
- Translate strategic business needs into effective and practical ServiceNow ITSM solutions.
- Manage project timelines, resources, and budgets to ensure successful delivery.
- Collaborate with stakeholders to gather requirements and ensure alignment with business objectives.
- Drive the adoption and integration of ITSM processes within the organization.
- Ensure stable delivery and efficient workflows through effective ServiceNow utilization.
Requirements
- Proven experience in technical project management, specifically with ServiceNow.
- Strong understanding of ITSM best practices and frameworks.
- Experience in managing projects from conception to completion.
- Excellent communication and stakeholder management skills.
- Ability to translate technical concepts into business value.
Skills
servicenowitsmproject management