Reporting to: Project Management Lead
About the Role Are you a technically-minded project manager who thrives on delivering complex projects? At Pugpig, you'll work hands-on with some of the world's leading media brands to launch apps built on our established digital publishing platform. You'll be the primary point of contact for your clients throughout delivery, collaborating daily with developers, designers and stakeholders to deliver exceptional work on time and on budget.
This is a particularly important role as we build on our exceptional momentum in the US market and continue to scale our growth.
Key responsibilities:
- Own the end-to-end delivery of your projects, from scoping and planning through to launch, collaborating with Pugpig's product and development teams throughout
- Be the client's primary day-to-day contact during delivery, building strong working relationships, sometimes across multiple stakeholders, while the Customer Success Manager holds the longer-term commercial relationship
- Define and manage project plans, timelines, milestones and budgets, flagging risks early and proactively, and keeping stakeholders informed at every stage
- Run structured project kick-offs, status meetings and retrospectives to keep momentum, making sure every meeting ends with clear decisions, owners and next steps
- Proactively manage risk and dependencies, keeping a living log with clear owners, triggers and mitigations
- Hold the line on scope, logging changes and translating their impact on time, cost and quality into clear options and recommendations
- Play a key role in the Professional Services team, contributing to budget tracking, resourcing, timesheeting and invoicing processes that keep the wider team running smoothly
- Embrace AI as a practical working tool, using it to improve how we plan, document and communicate, and spot opportunities to reduce manual effort across the team's processes
- Identify opportunities to improve how we work and proactively propose solutions. Be prepared to challenge our thinking, your ideas matter
About Pugpig
- We are the best mobile publishing platform on the market and we work with the world's best media companies.
- We work in close partnership with our customers to conceive, evolve, customise and operate our platforms, so they can focus on their core business.
- Our platforms power hundreds of apps for the biggest media brands in the world, including Condé Nast, CBS, Boston Globe, The Independent, Hearst, Newsweek and many more.
- We work with news media, consumer magazines, B2B publishers and membership organisations.
- Our teams in London and New York offer deep expertise and support to customers around the world.
Working at Pugpig
Here are some of the things you’ll experience if you come and join us: