Technical Project Manager II
itD is seeking a Technical Project Manager II to support the planning, execution, and optimization of live and pre-recorded media experiences across immersive platforms. This role will drive cross-functional delivery across broadcast operations, streaming technology, vendor management, and platform initiatives to ensure high-quality event execution at scale. The ideal candidate will bring deep experience in video content operations, broadcast engineering, streaming platforms, and technical program management , with a proven track record of delivering reliable live media workflows, resolving technical challenges, and improving operational processes.
Location: Remote – PST working hours preferred (Occasional weekend on-call support may be required after ramp-up)
Duration:12Months
Pay Rate: Competitive hourly rate, depending on experience. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Serve as a key technical point of contact for vendor engagement, live event support, and operational execution across live and video-on-demand workflows.
- Support and enable vendor teams by providing guidance, training, and operational support to ensure accurate and efficient event delivery.
- Monitor live broadcasts in real time, troubleshoot technical issues, and coordinate resolution with engineering and production teams.
- Design and document media workflow architectures, including signal paths, contribution pipelines, and distribution processes.
- Validate streaming workflows including ingest configurations, encoding/transcoding processes, data integrity, failover procedures, and quality assurance checkpoints.
- Apply knowledge of streaming infrastructure, including ingest protocols, adaptive bitrate packaging, content delivery networks, and playback workflows to improve platform reliability.
- Translate operational requirements into technical specifications, acceptance criteria, and rollout plans for platform features.
- Develop and maintain operational documentation, runbooks, escalation workflows, and process improvements.
- Manage technical projects from initiation through completion, including defining scope, timelines, dependencies, risks, and deliverables.
- Partner with Engineering, Product, Production, and Partnerships teams to drive alignment and resolve execution challenges.
- Lead vendor evaluations, integration testing, and platform readiness assessments for new broadcast initiatives.
- Develop and maintain automation and AI-based tooling solutions to improve operational efficiency.
Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought