Technical Project Manager CX/SaaS - The Nielsen Company

Key Responsibilities

• Lead and manage the end-to-end lifecycle of technical projects within CX and SaaS domains.
• Collaborate with cross-functional teams including engineering, product, and design to define project scope and objectives.
• Develop and maintain detailed project plans, schedules, and budgets.
• Identify and mitigate project risks and dependencies.
• Communicate project status, updates, and key decisions to stakeholders.
• Ensure successful delivery of projects on time and within scope.

Requirements

• Proven experience as a Technical Project Manager, preferably in SaaS or CX-related fields.
• Strong understanding of Agile methodologies and project management tools.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Demonstrated experience in stakeholder management and expectation setting.