Technical Project Manager - Arc4

About Arc4

Arc4 is a digital consulting and systems integration company with a mission to create impactful digital experiences that reach thousands of daily users. We specialize in delivering high-quality, innovative solutions to some of the world’s largest brands. Our organization is dedicated to bringing creative ideas to life through cutting-edge technologies and methods.

As a remote-first organization, we value flexibility and trust in our people’s expertise. Learn more at: www.arc4.com .

What We’re Looking For

We are seeking a multi-faceted Technical Project Manager who thrives in a fast-paced, client-facing environment. This role is ideal for an early-career professional eager to build skills in implementation, managed services, and ongoing client engagement while juggling multiple projects at once. You’ll work closely with cross-functional teams (Design, Development, Sales, and Operations) to deliver exceptional digital experiences; such as local pages, guided search experiences, bespoke websites, and custom integrations. You’ll also uncover new opportunities for client growth and contribute to platform enhancements and data-driven recommendations.

The ideal candidate combines technical understanding (including front-end development concepts) with strong communication skills, a consultative mindset, and the ability to translate client needs into actionable project plans.

Responsibilities

Project Delivery & Management

Plan, coordinate, and oversee multiple concurrent digital projects: spanning implementation, managed services, and service growth initiatives, from initiation to completion.

Ensure projects are delivered on time, within scope, and within budget, adhering to Agile/Scrum methodologies.

Maintain clear, proactive client communication, including status updates, milestone reviews, and expectation management.

Client Success & Growth

Serve as the primary point of contact for assigned clients, building trusted relationships through consistent delivery and value-add insights through the use of Google Search Console, Google Analytics, and data visualization tools.

Identify opportunities for upsell, cross-sell, or service expansion based on client needs and platform potential.

Provide analytics reviews, performance recommendations, and guidance on platform updates or optimizations.

Technical Collaboration

Partner with developers, designers, and client success managers to scope, execute, and deliver high-quality solutions.

Leverage a working knowledge of front-end development technologies (React, JavaScript, HTML, CSS) to communicate with technical teams effectively, validate requirements, and ensure implementation accuracy.

Familiarity with Content Management System (CMS) platforms and their configuration/management.

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