Technical Program Manager - RBC

Job Description

What's the opportunity?

We are seeking an experienced Technical Program Manager (TPM) to lead and coordinate our programs inside Applied AI. In this role, you will serve as the central point of coordination across research and development, engineering and production, business partners, and platform teams, ensuring our AI initiatives move from concept to deployment seamlessly and on schedule.

This is a high-visibility role requiring exceptional organizational skills, strong communication abilities, and the capacity to navigate complex, cross-functional environments.

At RBC Borealis, you’ll be joining a team that works directly with leading researchers in machine learning, has access to rich and massive datasets, and offers the computational resources to support ongoing development in areas such as reinforcement learning, unsupervised learning and computer vision. You can find out more about our research areas at rbcborealis.com.

Your responsibilities include:

Program & Project Management

Own end-to-end program management for a portfolio of Credit and Fraud AI solutions

Develop and maintain comprehensive roadmaps, milestones, and deliverables across multiple workstreams

Identify, track, and mitigate risks, dependencies, and blockers proactively

Manage project tracking, workflows, and reporting using Jira

Ensure timely delivery against commitments while balancing scope, resources, and quality

Stakeholder Engagement & Coordination

Gather and translate business requirements into actionable technical plans

Serve as the primary liaison between: Research & Development teams (model development, experimentation), Engineering & Production teams (deployment, scaling, monitoring), Business Partners (Credit Risk, Fraud Operations), Platform Teams (infrastructure, MLOps, data engineering)

Facilitate cross-functional alignment through regular syncs, planning sessions, and retrospectives

Executive Communication & Reporting

Prepare clear, concise written updates and reports for senior leadership

Lead presentations to executives on program status, risks, and strategic decisions

Communicate progress, achievements, and challenges to stakeholders at all levels

AI Lifecycle Support

Support initiatives across the AI/ML lifecycle: research, development, validation, deployment, and monitoring

Collaborate with teams to ensure production readiness and ongoing model performance

Contribute to continuous improvement of AI delivery processes and best practices

You're our ideal candidate if you have:

Bachelor’s degree in computer science, engineering, business, or related field

5+ years in technical program or project management, preferably in technology or data-driven environments

Strong foundation in project management fundamentals and methodologies