Technical Program Manager, OMHS Software, Controls, and Science - Amazon.com

DESCRIPTION

• Own planning, execution, and delivery of a program that spans multiple engineering teams and deployment partners
• Partner with product managers and engineering managers to scope work, confirm priorities, and establish quarterly milestones
• Track and manage cross-team dependencies, flagging early when a change in one system could affect upstream or downstream systems
• Coordinate deployment activities including testing, rollout, and operational readiness for live fulfillment sites
• Document program requirements, success metrics, and delivery timelines, and drive the clarity needed when technical details are still open
• Manage the schedule, track and mitigate risks early, and keep scope under control
• Drive timely decisions, clear the blockers you can, and escalate promptly when the program is at risk
• Plan for the unexpected and raise maintainability concerns when delivery pressure could compromise quality
• Own communications for your program so stakeholders have the right information at the right time
• Produce clear documentation: program requirements, risk logs, milestone tracking, and stakeholder updates
• Facilitate working discussions that balance business urgency with technical rigor
• Present program status and trade-offs to stakeholders and team leadership, and contribute to updates for senior leadership
• Suggest improvements to how cross-team programs are planned and executed
• Incorporate quality and operational excellence improvements into your program plan
• Run retrospectives and post-mortems that capture real learnings and follow through on the actions
• Support onboarding of new team members and participate in hiring

BASIC QUALIFICATIONS

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 3+ years of working directly with engineering teams experience