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Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are seeking a highly motivated and experienced Technical Program Manager - Infrastructure to drive the execution of complex, technical programs and strategic infrastructure initiatives. As a Technical Program Manager, you will work closely with cross-functional teams, including software engineers, product managers, security, compliance, and operations, to ensure successful delivery of key projects on time and within scope. You will be responsible for managing project timelines, mitigating risks, and facilitating communication across teams to deliver high-impact results.
What You'll Do:
- Lead the end-to-end execution of technical programs, from concept to deployment, ensuring alignment with organizational goals.
- Collaborate with engineering, product, security, compliance, and operations teams to define project scope, objectives, deliverables, and cross-team dependencies.
- Develop detailed project plans, timelines, milestones, and dependency tracking, ensuring clear communication of ownership, roles, and responsibilities.
- Manage project risks by proactively identifying technical, operational, and delivery risks, developing mitigation strategies, and driving timely resolution.
- Serve as the primary point of contact for project status, reporting progress to senior leadership and stakeholders.
- Coordinate across teams and departments to manage technical dependencies, optimize resources, and resolve conflicts.
- Drive cross-functional execution by identifying dependencies early, facilitating technical discussions, and helping engineering teams remove delivery blockers.
- Drive continuous improvement in engineering project delivery processes, leveraging agile methodologies and best practices.
- Ensure all project documentation, executive status reporting, reporting, and communication is clear, concise, and available to stakeholders.
- Track and manage project budgets and resources, ensuring projects are delivered within scope and financial constraints.
- Foster a culture of accountability, collaboration, and innovation across cross-functional teams.
Who You Are:
- You have a Project Management Professional (PMP) certification or are in the process of obtaining the certification.