Technical Program Manager II, Region Services / AWS Modular Data Center - Amazon Web Services

DESCRIPTION

• Solve challenging problems that will revolutionize cloud-to-edge computing
• Work for a recognized leader in supporting mission customers with a full spectrum of cloud to tactical edge computing
• Have direct impact to support mission customers
• Work across the product, program, engineering, hardware, software, and infrastructure teams to manage requirements, scope, and delivery of worldwide AWS MDC and Mission Lab deployments
• Manage OEM vendors through MDC construction, deployment, logistics, operations, decommissioning and Mission Lab experiments
• You will manage vendor relationships, negotiate contracts and deliverables, and drive alignment on schedule, scope, and technical requirements to ensure on-time delivery and meet customer commitments
• Build and maintain the program schedule, define milestones, map cross-team dependencies, identify the critical path, and establish a RACI to clarify stakeholder ownership and drive accountability to deliver on time
• Develop and maintain SOPs, runbooks, and process documentation to eliminate manual workflows, drive operational rigor, and enable repeatable, scalable processes across teams and vendors
• Manage customer engagements, representing the customer internally and representing our service team to the customer
• Represent the service architecture and technical needs across Amazon and our mission customers, including joint customer responsibilities such as site preparation, networking, and accreditation
• Assess risks, anticipate issues, overcome technical obstacles, and make difficult trade-off decisions while managing cost and schedule to drive deployment goals and meet our customer commitments
• Manage a fleet of assets and inventory of spare parts across our team. Coordinate external vendors and internal teams for break/fix and spare parts ordering / pre-positioning. Develop a system to reduce / eliminate manual inventory tasks

BASIC QUALIFICATIONS

• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 3+ years of technical product or program management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Demonstrated expertise in at least one of the following areas: Data center infrastructure, modular infrastructure, US Government secure space accreditation, networking / network provisioning, software or hardware deployment

PREFERRED QUALIFICATIONS

• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering