The Role
We are seeking a highly execution-focused 3PL & Logistics Manager to own day-to-day logistics operations while building the strategic supply chain infrastructure that will scale with Infinitum's growth. This role ensures finished goods move efficiently and reliably — from coordinating freight and managing 3PL partners to executing in NetSuite and ultimately building the inventory and fulfillment strategies that support our customers at scale.
The ideal candidate shifts seamlessly between tactical execution and strategic problem-solving. You are organized, direct, and comfortable operating in a fast-moving manufacturing environment. You take ownership of problems, communicate proactively, and know how to drive outcomes through partners and cross-functional teams alike.
What You'll Do
- Own daily freight execution — carrier scheduling, shipment tracking, and exception resolution, both in and out of the 3PL.
- Manage 3PL partner relationships, SLAs, and performance accountability.
- Own the accuracy of information and goods at our 3PL.
- Execute logistics transactions in NetSuite (receipts, shipments, and inventory movements).
- Support 3PL RFQs — requirements gathering, vendor coordination, and comparative analysis.
- Align logistics operations with Sales and Customer Success on delivery commitments.
- Develop finished-goods inventory and replenishment strategies, and lead Kanban implementation.
- Build clear reporting on shipment status, 3PL performance, and inventory health.
What You'll Bring
- 4–7+ years in logistics, supply chain, or 3PL operations.
- Hands-on freight execution experience — carrier coordination and exception management.
- NetSuite or comparable ERP proficiency for logistics and inventory.
- Direct 3PL relationship management — SLAs, escalations, and performance reviews.
- Experience supporting logistics RFQs or vendor selection.
- Experience in manufacturing, industrial, or hardware product environments.
- Ownership of finished-goods inventory strategy — safety stock, min/max, and Kanban.
- Customer-facing logistics coordination and delivery escalation management.
- Proven ability to build logistics processes in a scaling organization.
- A strong communicator who is organized and brings consistent follow-through.
Nice to Have
- TMS or WMS platform experience.