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Technical Program Manager, Customer Programs - haydenai
Product Manager
Seeking a Technical Program Manager to oversee customer deployments from contract to go-live. This role involves coordinating project engineers and ensuring successful execution of computer vision solutions for transit systems.
About the role
Key Responsibilities
- Own the end-to-end execution of active customer deployments, from contract handoff to field go-live.
- Coordinate day-to-day delivery efforts across multiple simultaneous customer projects.
- Collaborate closely with Project Engineers to ensure successful implementation of computer vision solutions.
- Manage project timelines, resources, and risks to ensure on-time and within-budget delivery.
- Serve as a key point of contact for customer deployments, fostering strong client relationships.
- Drive process improvements for customer deployment lifecycles.
Requirements
- Proven experience in Technical Program Management or a similar role.
- Strong understanding of project management methodologies, preferably Agile.
- Experience with customer-facing roles and managing deployment processes.
- Familiarity with computer vision or related technical fields is a plus.
- Excellent communication, organizational, and leadership skills.
Skills
project managementcomputer vision