Technical Program Manager - Consumer Lending - Golden 1 Credit Union
Product Manager
We're looking for a Product Manager focused on designing and building scalable technical solutions. This manager role requires 6+ years of relevant experience.
About the role
Project Management: Lead and guide cross-functional teams to ensure projects are delivered on time, within scope, and on budget. This will include collecting and documenting business requirements, performing research, vendor due diligence, ensuring quality user acceptance testing, and overseeing implementations.
Strategy Development: Align and optimize resource utilization across workstreams in collaboration with leaders. Collaborate with senior management to develop and implement strategic plans that align with the credit union’s objectives.
Risk Management: Work closely with Enterprise Risk Management teams to assess and mitigate risks associated with projects. Ensure programs and projects are within regulatory and legal requirements, and internal policies.
Member Experience: Focus on enhancing member satisfaction and loyalty through improved services and offerings.
Regulatory Compliance: Stay apprised of relevant industry regulations and compliance requirements related to financial services products. Ensure that all projects adhere to applicable laws and regulations.
Stakeholder Communication: Effectively communicate project updates and progress to stakeholders, including executives, team members, and other relevant parties.
Resource Allocation: Manage resources efficiently to optimize project outcomes. Plan, organize, direct, and manage budgetary activity for upcoming projects and initiatives.
Technical Product Ownership: Develop and execute a comprehensive approach to deliver major products, capabilities, services, system enhancements, and vendor-enabled solutions in alignment with business objectives, product roadmaps, strategic priorities, and established success measures.
Backlog and Release Management: Define, prioritize, and maintain product backlogs with input from key stakeholders; determine release sequencing, support roadmap planning, and balance business value, member impact, risk, funding, resource availability, and delivery dependencies.
Requirements and User Story Development: Translate business needs into technical requirements, document and prioritize user stories, define acceptance criteria, and perform just-in-time story elaboration with development teams, business partners, and vendors to ensure work is ready for execution.
Scrum Team Partnership: Provide guidance and direction to Scrum teams and business partners, clarify requirements, resolve questions, prioritize defects or bugs, support testing and validation, and advocate for the business and member experience throughout delivery.
Product Discovery and Solution Design: Conduct research, facilitate vision and validation discussions with stakeholders, evaluate external market trends and operational needs, identify automated or digital solutions, and help formulate business cases, success criteria, and measurable outcomes.