Technical Program Manager - Capacity Management - Virtasant

Location: Remote (PST Time Zones) Company: Virtasant

About Virtasant

Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries.

We help organizations modernize cloud platforms, improve engineering efficiency, and optimize cloud spend through architecture, automation, and FinOps best practices.

Our teams work directly with enterprise customers to identify inefficiencies, drive modernization efforts, and deliver measurable business outcomes.

The Role

We are looking for a Technical Program Manager with strong experience leading large-scale infrastructure and capacity management initiatives across complex technical environments.

This role requires someone who can confidently partner with senior client stakeholders, drive operational excellence, improve capacity planning processes, and lead cross-functional technical programs from strategy through execution.

This is not a generic project management role. The strongest candidates have experience owning production systems, managing technical capacity planning, driving process improvements, and influencing both technical teams and business stakeholders to deliver measurable operational outcomes.

What You'll Do

Capacity Planning & Operational Excellence

Own capacity management and forecasting processes across complex technical environments

Drive continuous improvements to planning, documentation, and operational workflows

Identify risks, bottlenecks, and opportunities before they impact delivery

Develop scalable processes that improve operational efficiency

Ensure capacity planning aligns with business priorities and technical requirements

Technical Program Management

Lead end-to-end technical initiatives across multiple teams

Coordinate engineering efforts to deliver complex programs successfully

Drive execution while balancing competing priorities

Track program health, risks, dependencies, and milestones

Partner with technical teams to support architecture and implementation decisions

Client Leadership

Serve as the primary point of contact for customer stakeholders

Build trusted relationships through clear communication and consistent delivery

Lead status reviews, planning sessions, and executive updates

Resolve delivery issues proactively while maintaining customer confidence

Identify opportunities to expand engagement and create additional client value

Technical Collaboration

Work closely with engineering teams on technical planning and execution

Translate business goals into actionable technical programs

Support technical decision-making with data and operational insights

Help prioritize initiatives based on customer impact a