Technical Program Delivery Director - Healthcare

The Technical Program Delivery Director - Healthcare is accountable for end-to-end delivery leadership for a strategic enterprise healthcare customer, ensuring the successful execution of complex, high-risk programs aligned to business outcomes, contractual commitments, and organizational strategy.

The Technical Program Delivery Director - Healthcare serves as the single point of accountability for overall program performance, overseeing governance, financial outcomes, and executive stakeholder engagement while driving consistent, high-quality delivery across all workstreams.

The Technical Program Delivery Director - Healthcare provides program-level technical oversight across private cloud, infrastructure, and migration initiatives, ensuring solutions meet architecture, security, and regulatory standards. Operating within a highly regulated healthcare environment, this leader ensures programs deliver measurable business value while adapting to evolving customer priorities.

The Technical Program Delivery Director - Healthcare also carries full accountability for aligning delivery with U.S. healthcare regulations such as HIPAA and HITECH, as well as patient safety and clinical operational requirements, including proactive risk management in patient-critical environments. Additionally, the Director ensures the resilience and continuity of patient-critical systems through high availability design, downtime risk mitigation, and robust operational recovery planning.

Work Location

• Remote in the United States of America
• The ideal candidate is located in the South Central or Southeast region of the United States of America
• Hybrid for candidates located in the San Antonio, TX area, working two days a week at the Rackspace HQ
• Travel up to 25%

Key Responsibilities

Program Leadership

• Own and define the overall program vision, strategy, and delivery approach across multiple interdependent projects, including complex infrastructure and migration initiatives
• Ensure full lifecycle ownership from initiation through delivery, migration execution, operational transition, and closure
• Direct the development and approval of integrated program and project plans, incorporating technical delivery, dependencies, and sequencing across private cloud environments
• Maintain alignment between program outcomes and strategic objectives, ensuring delivery across private cloud infrastructure, networking, security, and platform services
• Ensure the program environment supports successful delivery across all workstreams, including technical assurance, SDDC integration, and management of technical risks and escalations
• Ensure program plans explicitly account for patient safety, clinical workflows, system resilience, and regulatory compliance, not just technology outcomes

Governance & Con