remote
Technical Professional Services Lead - sardine
Software Engineer
Lead technical professional services for a financial crime risk platform. Focus on fraud detection, AML, and API integration for SaaS solutions.
About the role
Key Responsibilities
- Lead the delivery of technical professional services for clients implementing the Sardine risk platform.
- Collaborate with clients to understand their fraud and AML needs and tailor solutions.
- Oversee API integrations and ensure seamless data flow between client systems and the Sardine platform.
- Provide technical guidance and support to clients throughout the implementation lifecycle.
- Develop and maintain best practices for professional services delivery.
- Contribute to the continuous improvement of the Sardine platform based on client feedback.
Requirements
- Proven experience in technical professional services or solutions consulting, preferably in SaaS.
- Strong understanding of financial crime, fraud detection, and AML processes.
- Experience with API integrations and data management.
- Excellent client-facing communication and project management skills.
- Ability to translate complex technical concepts into clear, actionable insights.