onsite
Technical Product Specialist - alertus
Software Engineer
Seeking a Technical Product Specialist to join the Alertus Tech Forge Program. This role focuses on product development and support, contributing to life-saving emergency notification solutions.
About the role
Key Responsibilities
- Collaborate with engineering and product teams to define and deliver new product features.
- Provide technical support and troubleshooting for Alertus products.
- Gather and analyze customer feedback to identify areas for product improvement.
- Assist in the development of product documentation and training materials.
- Participate in agile development processes, including sprint planning and reviews.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Strong understanding of software development lifecycle and methodologies.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal abilities.
- Experience with technical support or product management is a plus.
Skills
product managementtechnical supportcustomer relationssoftware developmentagile methodologiesdata analysis