The Product and Regulatory Operations organization is a vital part of our client's commitment to protecting users and businesses across its large scale technology platforms. The organization delivers operational support for emerging and critical priorities while partnering closely with product, engineering, legal, operations, and other cross functional stakeholders.
We are seeking a Technical Product Operations Specialist to lead projects that improve the growth, engagement, quality, and safety of digital products through data driven decision making and technical solutions.
The ideal candidate brings a strong combination of technical product operations, program management, advanced SQL, data visualization, AI assisted workflows, and cross functional leadership. This person will independently develop analytical solutions, automate workflows, identify program risks, and drive measurable improvements across multiple products and platforms.
Responsibilities
- Support program execution strategies across multiple products and platforms
- Launch new programs and initiatives, accelerate delivery, and improve product quality and outcomes through technical and programmatic solutions
- Write, troubleshoot, and optimize advanced SQL queries to collect, transform, and analyze data from multiple sources
- Use CTEs, window functions, joins, aggregations, and data transformations to answer complex product and operational questions
- Identify trends, patterns, risks, and insights that inform product strategy and business decisions
- Build and maintain dashboards, reports, and visualizations using Google Sheets, Tableau, Looker, or similar tools
- Develop reporting solutions that support timely and informed stakeholder decision making
- Use AI agents and AI assisted tools to accelerate data analysis, automate repetitive tasks, and prototype technical solutions
- Proactively identify program risks and develop data backed mitigation strategies
- Communicate findings, recommendations, rationale, and program updates clearly to technical and nontechnical stakeholders
- Manage multiple concurrent workstreams while maintaining strong organization, quality, and attention to detail
- Strengthen relationships across product, engineering, legal, operations, and other cross functional teams
- Anticipate roadblocks, break complex problems into manageable components, and drive solutions through structured analysis
- Create detailed process documentation, technical requirements, and step by step operational guidance
Minimum Qualifications
- 8 or more years of relevant experience in strategy, operations, consulting, program management, technical product operations, or a related field
- Demonstrated experience managing multiple complex workstreams independently