Technical Product Manager Sr - Customer Portal/Mobile App - jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager Sr - Customer Portal/Mobile App based in United States.

This role offers the opportunity to shape the future of digital insurance experiences by leading customer-facing web and mobile platforms. You will own the product vision, roadmap, and delivery strategy for innovative digital solutions that improve policyholder experiences. Working closely with engineering, UX, business teams, vendors, and leadership, you will translate customer needs into impactful product capabilities. The position combines strategic thinking, technical understanding, and hands-on product execution in a fast-paced environment. You will influence product direction, optimize digital journeys, and drive measurable improvements through data-informed decisions. This is an ideal opportunity for an experienced product leader passionate about creating seamless digital experiences at scale.

Accountabilities:

As a senior product leader, you will be responsible for defining product strategy, managing execution, and ensuring digital solutions deliver meaningful value to customers and the business. You will collaborate across teams to drive innovation, prioritize initiatives, and deliver high-quality customer experiences.

• Define and communicate product vision, strategy, and roadmap while creating alignment with leadership and key stakeholders.
• Own and manage the product roadmap for customer portal and mobile application experiences, balancing customer needs, business priorities, technical requirements, and operational constraints.
• Manage product backlogs by prioritizing features, resolving trade-offs, and ensuring teams focus on the highest-impact initiatives.
• Partner with engineering, UX, operations, business development, vendors, and cross-functional teams to successfully launch and enhance digital products.
• Develop clear product requirements, user stories, and specifications to support effective delivery and technical execution.
• Use customer research, usability insights, market analysis, and performance data to guide product decisions.
• Establish and monitor key product success metrics to measure adoption, engagement, and business impact.
• Communicate roadmap progress, product updates, and strategic decisions to internal stakeholders and customers.
• Mentor junior product managers and contribute to the continuous improvement of product management practices.
• Identify delivery risks, support resolution efforts, and ensure successful execution throughout the product lifecycle.

Requirements:

The ideal candidate brings strong product management experience, technical expertise, and the ability to lead complex initiatives while collaborating with diverse teams and stakeholders.