Technical Product Manager - Singlewire Software

Make a Real Impact: Technical Product Manager at Singlewire Software

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.

Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events to empower schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.

Just as important as what we build is how we work. We’re a collaborative, supportive team that cares deeply about our mission, our customers, and each other.

The Opportunity

We are seeking a Technical Product Manager to own the strategy, roadmap, and execution of assigned areas within InformaCast. In this role, you will bridge business strategy and technical execution, partnering closely with agile engineering, product design, and QA teams to ship high-impact capabilities where reliability directly affects life-safety outcomes.

InformaCast covers a wide technical footprint: cloud and on-premises notification delivery, incident management for active emergencies, wearable panic button hardware (BLE/LoRaWAN), mobile/desktop applications, IP phone/speaker integrations, and enterprise-scale administrative tools.

Who You Are

• Awesome to work with and genuinely fired up about the work you do.
• Driven by a deep curiosity and excitement for identifying customers’ real problems and designing solutions to alleviate them.
• Detail-oriented , without ever losing sight of the big picture.
• Someone who flourishes with non-routine and complex work .
• Equipped with strong interpersonal skills , loving the process of collaborating across cross-organizational teams.
• A self-starter who takes initiative and loves to learn new technical domains and tools.
• Someone who works seamlessly with Dev and QA folks as a trusted daily partner.

What You Will Do

Operate at both strategic and tactical levels, you will balance multi-quarter vision with day-to-day execution:

• Cross-Functional Execution: Partner with agile engineering, QA, and product design teams. Author user stories, define acceptance criteria, manage backlogs, and make firm prioritization calls with sound reasoning. Coordinate across cloud, client, and firmware release cycles where applicable.
• Customer & Market Discovery: Conduct customer interviews, ride-alongs, and win/loss analyses to uncover true underlying operational pain points during emergency situations.