Technical Product Manager, Platform - OceanMD

Join us as we change healthcare for the better.

OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. By replacing paper forms with digital tools, we give patients and providers secure ways to connect, share health information, and update patient records. Our tools:

• Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up-to-date and accurate while improving patient care.
• Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
• Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.

Who we need

Reporting to the Vice-President, Product & Interoperability, we are hiring a Technical Product Manager, Platform to lead the evolution of the core platform capabilities that power OceanMD's digital health ecosystem. As our new Technical Product Manager, Platform, you will own the shared services and platform features that enable our Patient Engagement and Provider Network solutions, working at the intersection of product strategy, engineering, operations, and platform architecture. You will partner closely with Engineering, UX, Support, Operations, and cross-functional stakeholders to define priorities, translate complex technical and operational needs into clear product requirements, and deliver secure, scalable platform capabilities that improve the experience for providers, administrators, and internal teams alike.

This is a new, full-time, hybrid role in Toronto requiring work in the office 2-3 days per week. Occasional travel within Canada as needed.

What’s in it for you

Build the foundation behind Canada's leading digital health platform. While many product management roles focus on customer-facing features, this opportunity is also about shaping the platform capabilities that make every OceanMD solution more secure, scalable, reliable, and easier to use. Your work will influence multiple product lines and thousands of healthcare providers across Canada.

Work on meaningful technical challenges. You will collaborate closely with engineering on platform architecture, APIs, security, access management, workflows, integrations, and operational tooling. You'll have the opportunity to solve complex problems, balance competing priorities, and deliver solutions that improve both customer and internal team experiences.