Technical Product Manager - Hagerty

Say hello to Hagerty

Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!

As a Technical Product Manager , you'll be responsible for supporting the strategy, roadmap, and delivery of Hagerty 's Cross Journey Experiences (XJE) and Data Products that create more connected, personalized customer experiences across the Hagerty ecosystem. You'll partner with engineering, design, analytics, marketing, and business stakeholders to build products that help customers discover more of what Hagerty offers, while leveraging customer data to deliver relevant, tailored experiences throughout the customer lifecycle.

What you’ll do

• Manage product initiatives that improve customer experiences across multiple Hagerty digital products and business lines.
• Help define and execute product roadmaps for Cross Journey Experiences and Data Products in partnership with senior product leadership.
• Translate customer, business, and technical needs into well-defined product requirements, user stories, and acceptance criteria.
• Partner closely with Engineering, UX, Data Engineering, Analytics, Marketing, Membership, Insurance, Marketplace, and other cross-functional teams to deliver valuable customer experiences.
• Contribute to products that leverage customer identity, behavioral data, and personalization to improve engagement and create more relevant digital experiences.
• Analyze customer behavior, product performance, and usage data to identify opportunities for optimization and new feature development.
• Participate in customer discovery activities including research, stakeholder interviews, analytics reviews, and usability testing.
• Prioritize product backlog items while balancing customer value, technical complexity, and business objectives.
• Support Agile delivery by participating in sprint planning, backlog refinement, release planning, and product testing.
• Monitor feature performance after launch and recommend iterative improvements based on customer feedback and data.
• Document product requirements, workflows, business rules, and product decisions to ensure shared understanding across teams.
• Stay informed on industry trends, customer expectations, and emergin