This is a remote position.
The Technical Product Manager will support the Texas Comptroller of Public Accounts (CPA) on the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role is responsible for defining and executing the long-term product vision, strategy, and technical roadmap for CAPPS, which encompasses HR/Payroll, Financials, STARR, and all ancillary systems. The selected candidate will serve as the primary bridge between business objectives and technical execution, working closely with a Managed Services vendor and cross-functional teams to ensure high-quality implementation and architectural integrity. The role also carries responsibility for contract management oversight, accessibility compliance, specialty identity and access management functions, and technical advisory activities supporting CPA procurements.
RESPONSIBILITIES
- Define and evolve the long-term product strategy for the CAPPS Program, translating high-level business objectives into clear technical product roadmaps with prioritized features based on customer value, technical feasibility, and team capacity.
- Provide architectural leadership for digital transformation, cloud migrations, modernization, and large-scale technical projects, ensuring solutions fit the enterprise ecosystem and prevent duplication or unnecessary complexity.
- Partner with the Managed Services vendor to shape architecture, evaluate technical trade-offs, identify architectural risks such as scalability issues and legacy system constraints, and ensure high-quality implementation.
- Maintain and enforce standards for security, performance, compliance, and architecture, including guidelines for solution designs, integration patterns, cloud usage, and technical best practices.
- Ensure all digital products and content meet WCAG 2.1 accessibility standards, regularly reviewing for compliance and implementing remediation when accessibility issues are identified.
- Assist with contract management oversight responsibilities, including technical reviews of contract templates, workflows, SLAs, system monitoring, coding standards, security standards, and application change management.
- Serve as subject matter expert for user role Segregation of Duties (SoD) in CAPPS multi-tenant software applications, and perform Delegated Administration Level 3 for Texas Digital Identity Services (TDIS).
- Implement, support, and maintain PathLock products including User Access Review (UAR), Single Sign-On (SSO), Data Masking, and A360.
- Plan and coordinate technical upgrades, including PeopleSoft image, PeopleTools, PeopleSoft Fluid, and other software publisher upgrades, while maintaining documentation related to architecture, configuration, integrations, and change management.
- Participate as a technical advisor during CPA procurement cycles, including research, drafting solicitation d