Program Manager
Pay Range: SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska.
Pay Range:
SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.
Key Essential Functions and Accountabilities of the Job
Portfolio Delivery Strategy & Governance
Define and run the delivery operating model: intake, scope definition, prioritization support, roadmap execution rhythms, milestones, release governance, and stakeholder cadences.
Own delivery health across multiple workstreams (scope, schedule, quality, risk, budget where applicable).
Maintain user stories, acceptance criteria, and supporting documentation in the team’s work-tracking system (e.g., Azure DevOps/Jira equivalent).
Coordinate meetings, agendas, notes, and action items for sprint ceremonies and delivery checkpoints.
Track dependencies, risks, and decisions; escalate issues with clear context and proposed options.
Lead backlog refinement with Product and technical teams; ensure stories are sized, testable, and sequenced.
Facilitate sprint ceremonies and cross-team coordination; manage dependencies and delivery commitments.
Standardize “definition of ready/done,” release readiness, change management, and operational handoff patterns.
Technical Collaboration
Translate product objectives into technical delivery plans; partner with architects/engineers to validate feasibility.
Coordinate environments and release pipelines with DevOps/engineering; ensure repeatable deployment and rollback practices.
Lead defect triage and prioritization; drive root-cause learning and prevention.
Testing & Release Readiness
Execute test cases, document results, and coordinate defect triage with engineering/vendors.
Validate that delivered features meet acceptance criteria and are ready for release.
Support release activities (checklists, go/no-go inputs, post-release validation).
CI/CD, Reliability & Engineering Enablement
Track and report delivery metrics (cycle time, defect escape rate, release success rate, SLA adherence).
Implement process improvements that increase predictability and quality (definition of ready/done, test automation collaboration).
Drive maturity improvements in CI/CD, environment management, observability, incident readiness, and rollback/feature flag strategies.
Partner with engineering leadership to advance test automation, security scanning, and deployment reliability.
Posted August 1, 2026