remote
Technical Product Delivery Manager - CX - intellecteu
Program Manager
Seeking a Technical Product Delivery Manager focused on Customer Experience (CX). This role involves managing product delivery, collaborating with cross-functional teams, and ensuring successful implementation of CX initiatives.
About the role
Key Responsibilities
- Lead the end-to-end delivery of technical products and features related to Customer Experience (CX).
- Collaborate closely with engineering, design, and business stakeholders to define product roadmaps and priorities.
- Manage project timelines, resources, and risks to ensure successful product launches.
- Gather and analyze customer feedback to identify areas for improvement and innovation in CX.
- Facilitate communication and alignment across all involved teams throughout the product lifecycle.
- Ensure technical solutions meet business requirements and deliver exceptional customer experiences.
Requirements
- Proven experience in technical product management or a similar delivery role.
- Strong understanding of Agile development methodologies.
- Excellent stakeholder management and communication skills.
- Experience with customer experience (CX) principles and technologies.
- Ability to translate technical concepts into clear business requirements.