onsite
Technical Phone Support Specialist - rise
Software Engineer
Provide excellent customer service and basic technical assistance for internet service issues. Focus on efficient connectivity and reliability for business and wholesale partners.
About the role
Key Responsibilities
- Provide excellent customer service to end clients.
- Offer basic technical assistance for internet service issues.
- Troubleshoot and resolve connectivity problems.
- Maintain a benchmark for reliability and installation speed.
- Contribute to advancing the country’s digital landscape.
Requirements
- Experience in technical phone support.
- Proficiency in troubleshooting internet service issues.
- Strong customer service and communication skills.
- Ability to work efficiently and exceed expectations.