Technical Partner Manager, EMEA Payment Methods

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Technical Partner Management team is part of Stripe ’s Global Partnerships organization and is responsible for managing the technical and operational aspects of strategic product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships teams, our primary focus is the health, performance and scalability of Stripe ’s integrations with financial partners.

We drive implementation work with new and existing partners, manage the relationships on an ongoing basis and with these partners, and monitor and optimize stringent quality and performance targets. Our team also drives programs and initiatives to address broad ecosystem challenges, and builds technical solutions and tools that enhance operational efficiency and scalability. The partners in our portfolio have a significant impact on Stripe , and the products from these partnerships are used by millions of our users.

What you’ll do

We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Local Payment Methods (LPM) partnerships team at Stripe . In this role, you will be responsible for building and maintaining strong relationships with key EMEA LPM partners, facilitating technical integrations, launching new capabilities (whether with new or existing partners), and ensuring optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success.

Responsibilities

• Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
• Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
• Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance.
• Cross-Functional Collaboration: Work across multiple