onsite
Technical Operations Manager, Repair and Maintenance - GFiber
Systems Engineer
Seeking a Technical Operations Manager to oversee repair and maintenance for GFiber's network. This role focuses on ensuring efficient field operations and leading technical support teams.
About the role
Key Responsibilities
- Manage and optimize daily repair and maintenance operations for GFiber's network infrastructure.
- Lead and mentor field operations teams, ensuring high performance and adherence to safety standards.
- Develop and implement strategies to improve service reliability and reduce downtime.
- Oversee inventory management for repair parts and equipment.
- Collaborate with cross-functional teams to resolve technical issues and enhance customer experience.
- Drive continuous improvement initiatives within the technical operations department.
Requirements
- Proven experience in network operations or field operations management.
- Strong leadership and team management skills.
- Demonstrated ability in process improvement and problem-solving.
- Experience with technical support and customer service principles.
- Excellent communication and organizational abilities.
Skills
process improvement