Technical Operations Engineer, Bolt - Anduril Industries

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

About The Team

The Tactical Recon & Strike (TRS) team at Anduril develops small aerial drones (Group 1-3) along with all the necessary equipment for testing, deployment, and operation. The team transforms products like Ghost, Anvil, Altius, and Bolt from initial concepts into operational systems. We work closely with specialized teams to tackle some of our customers' most complex challenges. Currently, we are seeking a technical operations engineer for the Bolt program where you will leverage your operational and technical expertise to shape and deploy a solution of maximum effectiveness and reliability. Your scope will include standing up forward-deployed operations in austere environments, ensuring the successful combat employment of Anduril products, and shaping the long-term sustainment of these products. In addition, you will be a core participant in customer demonstrations and customer trainings, and test events closer to home.

What You’ll Do

• Support military aviation projects by executing flight operations, conducting field maintenance, providing customer field support and training
• Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution
• Drive events as the SME of the product, advising customers on operational employment and best practices
• Communicate field issue status to internal and customer teams, keeping them informed.
• Support the development and implementation of comprehensive operational and logistical plans for various events
• Maintain support plans for hardware and software
• Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements
• Incident response root-cause analyses (RCAs) for air systems in the field
• Conduct post-incident reviews and implement preventive measures
• Maintain up-to-date documentation

Required Qualifications:

• 3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking.