onsite
Technical Onboarding Consultant - AI Phone Assistant - doctolib
Software Engineer
Seeking a Technical Onboarding Consultant to guide healthcare practices in adopting a new AI phone assistant. Responsibilities include data migration, installation, and technical consultation to ensure a smooth customer journey.
About the role
Key Responsibilities
- Facilitate the smooth onboarding of practices and hospitals onto the practice management solution.
- Perform careful data migration to ensure seamless transition for new clients.
- Install and configure the AI phone assistant for clients.
- Provide technical consultation and support throughout the onboarding process.
- Collaborate closely with internal teams to resolve client issues and enhance the customer experience.
Requirements
- Passion for technology, service, and customer satisfaction.
- Foundational technical knowledge and a strong motivation to learn.
- Experience with data migration processes is a plus.
- Ability to work collaboratively with cross-functional teams.
- Excellent communication and problem-solving skills.
Skills
data migrationtechnical consultingcustomer supportai